Privacy Policy new 2018

 

Your Privacy: Overview

This privacy policy and any other documents referred to therein sets out the basis upon which any personal information we collect from you, or that you provide to us, will be processed by JOLYN EUROPE- INPE TRADE s.r.o. and its affiliates, including JOLYN CLOTHING INC.., JOLYN AUSTRALIA (collectively "JOLYN").

Any personal information provided to or gathered by www.eu.jolynclothing.com (this "Website") and via any JOLYN EUROPE social applications ("Applications") is controlled by JOLYN EUROPE (INPE TRADE s.r.o. Terezínská 701/4, Praha 9, 19000 (the "controller").

This Privacy Policy applies to information collected from you by JOLYN EUROPE – INPE TRADE s.r.o. via this Website; in the European Union,; and other places where we may collect personal information such as sales shows.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By accessing, browsing or otherwise using the JOLYN EUROPE social applications and/or Website you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Website or any Applications.

Revisions to This Privacy Policy

JOLYN EUROPE – INPE TRADE s.r.o. reserves the right, in JOLYN EUROPE – INPE TRADE s.r.o.’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you.

All revisions will be posted to the Website and will apply to any personal information collected on or after the date posted. JOLYN EUROPE – INPE TRADE s.r.o. will treat your continued use of the Website following such revision as your acceptance of the revised terms.

Collection of Your Information

In this Privacy Policy, "personal information" means any information about an individual whose identity is apparent or can be reasonably ascertained from the information under applicable privacy laws.

JOLYN EUROPE – INPE TRADE s.r.o. may collect personal information in connection with your use of this Website, or purchase of JOLYN EUROPE – INPE TRADE s.r.o. products and services, including at shows or through your use of any other JOLYN EUROPE – INPE TRADE s.r.o. sites.

Personal information collected by JOLYN EUROPE – INPE TRADE s.r.o. may include information provided in connection with the following activities:

• Registering or filling in forms on the Website or at shows. This includes information you may provide when you request additional information about JOLYN EUROPE – INPE TRADE s.r.o. s products and services or sign up to receive JOLYN EUROPE – INPE TRADE s.r.o. s e-mail newsletters;

• Completing a profile on the Website;

• Purchasing any product from JOLYN EUROPE – INPE TRADE s.r.o.;

• Providing design or product feedback or making other submissions to JOLYN EUROPE – INPE TRADE s.r.o.;

• Requesting information or assistance from JOLYN EUROPE – INPE TRADE s.r.o.. JOLYN EUROPE – INPE TRADE s.r.o. may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications;

• Participating or responding to consumer survey or requests for consumers' opinions, concerns, and preferences regarding JOLYN EUROPE – INPE TRADE s.r.o.’s products and services;

• Participating in consumer contests, sweepstakes and other promotions; and/or

• Using other features of the Website that may be offered from time to time, and may require such information in order to utilise the feature.

The personal information that JOLYN EUROPE – INPE TRADE s.r.o. may collect may include your name, username, password, e-mail address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to JOLYN EUROPE – INPE TRADE s.r.o..

You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to JOLYN EUROPE – INPE TRADE s.r.o..

JOLYN EUROPE – INPE TRADE s.r.o. may also collect information that may not be personal information, including (but not limited to) the frequency of user visits to the Website, the routes by which users access the Website, use of any hyperlinks available on the Website.

JOLYN EUROPE – INPE TRADE s.r.o. or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Website, Applications, the Website’s features and offerings, the Applications' features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives.

This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing : With your permission (by signing up), we may send you emails about our store, new products and other updates.

Cookies

This Website uses cookies to distinguish you from other users of this Website. This helps us to provide you with a good experience when you browse this Website and also allows us to improve our Website.

This website also uses cookies/advertising IDs for the purpose of advertising. This enables us to show our advertisements to website visitors who are interested in our products on partner websites. Re-targeting technologies use your cookies or advertising IDs to display advertisements based on your past browsing behavior.

You can opt-out of interest based advertising by visiting the following websites:

http://www.networkadvertising.org/choices/

http://www.youronlinechoices.com/

We may share data, such as technical identifiers derived from your registration information on our website or our Customer Relationship Management system with our trusted advertising partners. This allows them to link your devices and/or environments and provide you a seamless experience across the different devices and environments that you use.

To read more about their linking capabilities, please refer to their privacy policies listed in the above-mentioned platforms or listed here: http://www.criteo.com/privacy/

For detailed information on the cookies we use and the purposes for which we use them, see our COOKIE POLICY

IP Addresses

An IP address is a computer's numeric address, by which it can be located within a network. JOLYN EUROPE – INPE TRADE s.r.o. may record your IP address when you visit or use services or features on the Website. JOLYN EUROPE – INPE TRADE s.r.o. may use your IP address for the purposes noted below, and also to help diagnose problems with JOLYN EUROPE – INPE TRADE s.r.o.’s server, or to administer the Website. JOLYN EUROPE – INPE TRADE s.r.o. may also use your IP address to identify you when JOLYN feels it is necessary to enforce compliance with this Privacy Policy, or theTerms of Sale, Cookie Policy, Terms of Use, or to protect the Website, systems, information, employees, service providers, business partners, users, customers and others.

Protection of Your Information

JOLYN EUROPE – INPE TRADE s.r.o. takes your online security very seriously. To prevent unauthorised access or disclosure, maintain data accuracy and facilitate the appropriate use of information, JOLYN EUROPE – INPE TRADE s.r.o. uses physical, technological and administrative procedures to protect the personal information that JOLYN EUROPE – INPE TRADE s.r.o. collects from loss, unauthorised access, modification, disclosure or other misuse.

Unfortunately, the transmission of information via the internet is not completely secure or private. You understand that any messages or information you send to the Website may be read or intercepted by others. If you have any questions about the security of personal information collected by lululemon, please contact: europe@jolynclothing.com

Protecting Your Security

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. All information provided by you will be treated securely and strictly in accordance with the applicable data protection legislation.

Where We Store Your Personal Information. The data that JOLYN EUROPE – INPE TRADE s.r.o. collects from you may be transferred to, stored at, and processed in a destination outside the European Economic Area ("EEA"), including (but not limited to) the United States, Canada or Australia. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.

Personal information may also be processed by JOLYN EUROPE – INPE TRADE s.r.o. staff operating outside the EEA, including those individuals who work for JOLYN EUROPE – INPE TRADE s.r.o. or for one of our suppliers or service providers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing.

JOLYN EUROPE – INPE TRADE s.r.o. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where JOLYN EUROPE – INPE TRADE s.r.o. has given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. JOLYN EUROPE – INPE TRADE s.r.o. asks you not to share a password with anyone. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Use of Your Personal information

JOLYN EUROPE – INPE TRADE s.r.o. may use personal information held about you in the following ways:

• To develop, enhance, market, sell or otherwise provide information, products or services;

• To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with JOLYN EUROPE – INPE TRADE s.r.o. including at shows, on or through the Website;

• To conduct or administer contests, prize draws, sweepstakes or other promotions in which you have participated;

• To contact you and to respond to any communications that you may have had with us;

• To troubleshoot problems with the Website;

• To customise your experience or homepage on the Website;

• To develop and manage JOLYN EUROPE – INPE TRADE s.r.o. 's business and operations;

• To enforce JOLYN EUROPE – INPE TRADE s.r.o.’s Terms of Service, Terms of Sale, Cookie Policy or comply with this Privacy Policy;

• To detect and protect JOLYN EUROPE – INPE TRADE s.r.o. and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with JOLYN EUROPE – INPE TRADE s.r.o.’s policies and contractual obligations;

• To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitisation or financing involving JOLYN EUROPE – INPE TRADE s.r.o.;

• As permitted by, and to comply with, any legal or regulatory requirements or provisions;

• To service you, to tailor our content to you and/or to offer you opportunities to purchase products or services that we believe may be of interest to you, by supplementing the information we collect about you with information from third parties; or

• For any other purpose to which you consent.

Disclosure of Your Information to Third Parties

JOLYN EUROPE – INPE TRADE s.r.o. may disclose your personal information to its holding company, subsidiaries or affiliates and to third parties whom JOLYN EUROPE – INPE TRADE s.r.o. instructs to provide services on JOLYN EUROPE – INPE TRADE s.r.o.’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about JOLYN EUROPE – INPE TRADE s.r.o.’s products and services. Such holding company, subsidiaries, affiliates and third parties may be located worldwide.

JOLYN EUROPE – INPE TRADE s.r.o. will only provide third parties with personal information that they need to deliver the services to JOLYN EUROPE – INPE TRADE s.r.o. and/or on JOLYN EUROPE – INPE TRADE s.r.o.’s behalf. In the event that JOLYN EUROPE – INPE TRADE s.r.o. is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitisation or financing involving JOLYN EUROPE – INPE TRADE s.r.o., your personal information (and any other information JOLYN EUROPE – INPE TRADE s.r.o. (may have collected) may be transferred to another party in connection with such transaction.

JOLYN EUROPE – INPE TRADE s.r.o. may also disclose your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of JOLYN EUROPE – INPE TRADE s.r.o.’s business or operations;

as notified to you from time to time, including to fulfil any other purposes that are identified when the personal information is collected;

or as otherwise permitted or required by law.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

PAYPAL

If you choose a direct payment gateway (PAYPAL included) to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy)

https://www.shopify.com/legal/privacy)

GOPAY

If you choose a indirect payment gateway (GO PAY) to complete your purchase, then GO PAY stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

STRIPE

Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc., in the U.S. To ensure the adequate protection of personal data, we have certified to the EU-U.S. and Swiss-U.S. Privacy Shield Framework. For more information, please read our Privacy Shield Policy. In addition to Privacy Shield, Stripe continues to employ additional compliance measures to ensure an adequate level of protection of personal data transferred outside the European Economic Area and the UK.

Our aim is to ensure that Stripe remains compliant with European data protection laws and also to assist our users in doing so.

KLAVIO AND PRIVY

We use KLAVIO as our means to advertise our product. You have a chance to opt in to sign up by using your email. Also you have the opprotunity to sign out by using a link in every email we send via KLAVIO. For a full disclosure privacy policy on processing data by KLAVIO, please refer to their websites.

If you wish to erase your data please email us at europe@jolynclothing.com - If you wish to opt out recieving marketing emails you may do so in the email.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that JOLYN EUROPE – INPE TRADE s.r.o. does not accept any responsibility or liability for these policies. Please review these policies before you disclose any personal information when visiting such third party websites.

Google Analytics

Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

Retention of Your Personal information

The personal information that you provide will be retained by JOLYN EUROPE – INPE TRADE s.r.o. in accordance with applicable laws. However, JOLYN EUROPE – INPE TRADE s.r.o. will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for JOLYN EUROPE – INPE TRADE s.r.o. business purposes.

Children's Privacy

JOLYN EUROPE – INPE TRADE s.r.o. recognizes the privacy interests of children and JOLYN EUROPE – INPE TRADE s.r.o. encourages parents and guardians to take an active role in their children's online activities and interests. The Website is not intended for use by individuals under the age of 16 without the consent and involvement of a parent or guardian.

JOLYN EUROPE – INPE TRADE s.r.o. does not target its services or the Sites to individuals under 16. JOLYN EUROPE – INPE TRADE s.r.o. does not knowingly collect personal information from individuals under the age of 16.

Or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Choice and Opt-Out Preferences

How do you get my consent?

JOLYN EUROPE – INPE TRADE s.r.o. does not collect your personal information unless you choose to provide it. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If, at any time, you prefer not to receive further email communications from JOLYN EUROPE – INPE TRADE s.r.o. (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by JOLYN EUROPE – INPE TRADE s.r.o.. Or by contacting:europe@jolynclothing.com

ACCESS and CORRECTION

JOLYN EUROPE – INPE TRADE s.r.o. will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date.

Please ensure you check your account regularly to ensure that we hold accurate personal information about you. You have the right to ask what personal information is held by JOLYN EUROPE – INPE TRADE s.r.o. about you. Upon your written request, subject to certain exceptions, JOLYN EUROPE – INPE TRADE s.r.o. will inform you of the existence, use and disclosure of your personal information and give you access to that information.

Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that JOLYN EUROPE – INPE TRADE s.r.o. holds about you is not accurate, complete or up to date you may write to the Privacy Officer at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, JOLYN EUROPE – INPE TRADE s.r.o. will take reasonable steps to correct the information so that it is accurate, complete and up to date.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Questions or Comments

JOLYN EUROPE – INPE TRADE s.r.o. welcomes questions and comments about this Privacy Policy.

Questions or comments should be directed to the JOLYN EUROPE – INPE TRADE s.r.o. Privacy Officer by emailing us at:

europe@jolynclothing.com.com

or by writing us at:INPE TRADE sro, Toužimská 889/D6, Praha, 19900

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